At Old School Station, we take great pride in our products and strive to ensure that they meet the highest quality standards. As a result, we do not offer refunds for any purchases made on our website.

Damaged Products:

In the unlikely event that your Old School Station retro gaming console arrives damaged, we will happily provide a free replacement unit. To be eligible for a replacement, the product must be within the 6-month warranty period, the damage must not have been caused by misuse or mishandling, and you must provide an unboxing video clearly showing the defect upon receiving the product. In case you notice that the shipment has been tampered during the transit, please shoot an unboxing video to be eligible for a replacement

Wrong Products:

If you receive the wrong product, you must notify us via email at oldschoolstationindia@gmail.com within 12 hours of delivery. Failure to do so within this timeframe will result in the inability to claim a replacement for the incorrect product.

To initiate a warranty claim or report a wrong product, please contact our customer support team via email with your order number, a detailed description of the issue, and, if applicable, the unboxing video. Our team will work with you to troubleshoot the issue and determine if a replacement is necessary. If a replacement is deemed necessary, we will ship a new unit to you free of charge.

Please note that our warranty policy only covers defects in materials and workmanship and does not cover damage caused by accidental drops, liquid damage, or any other forms of physical damage or misuse.

We appreciate your understanding of our refund policy and look forward to providing you with a hassle-free and enjoyable retro gaming experience.